Hiring contact

General Manager





Job Overview

It’s like an office job, if office jobs were fun and you worked in paradise and you were surrounded by people having a good time — so, nothing like an office job, actually. If that sounds like it could be the right job for you, keep on reading to find out what it takes to become part of the family!

Position Description

  • Counts and reconciles the safe at opening, shift change, and at closing with a manager present; maintains an adequate amount of change to be kept in the safe
  • Makes change for food and beverage servers, bartenders, and retail associates; makes and distributes Staff banks for both bartenders and retail associates
  • Reconciles net sales to individual sales audits
  • Distributes, tracks, and replenishes crash kits as needed
  • Answers telephones and directs calls to the appropriate person and/or department in a friendly, enthusiastic tone. Answers questions to the best of ability and/or directs questions to the appropriate person; writes and delivers accurate messages in a timely manner
  • Audits mail and distributes to appropriate party
  • Files and maintains department files and records; maintains department logs, records, and files
  • Maintains inventory of and distributes radios, keys, and pagers 
  • Maintains constant communication with host Staff on current quoted/wait times for Guests
  • Laminates new Staff Member nametags
  • Sells and distributes uniform components to Staff Members
  • Distributes, tracks, and maintains promotional items
  • Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to Guests; establishes rapport with all Guests through name recognition
  • Performs other duties and tasks as assigned or determined by Management or Supervisors
  • Adheres to all company policies and procedures as established in the Staff Member Handbook

Skills and Experience

  • Good written and verbal communication skills 
  • Ability to interact professionally with other departments and outside contacts
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
  • Six months in a guest service role with high volume cash handling experience required
  • One to two years of Microsoft Office to include proficiency in Excel and Word 
  • High-volume phone answering experience preferred
  • Clerical experience and typing speed of 25 wpm; or equivalent combination of education and experience
  • Health permit/food safety cards. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment